We're Here to Help

At Sylvoren, exceptional service is as important as exceptional design. Whether you have a question about a product, need help with an order, or want to discuss a large project, our team is ready to assist.

Get in Touch

📞 Phone

(409) 540-2213
Monday – Friday, 9:00 AM – 6:00 PM CST

📧 Email

contact@sylvoren.com
We respond to all inquiries within 1 business day.

🏗️ Trade & Designer Inquiries

For bulk orders, interior designer access, or commercial projects, please email us at trade@sylvoren.com or visit our Trade Program page.

Frequently Asked Questions

What are your shipping timeframes?

Most orders ship within 3–5 business days. Large furniture and freight items typically arrive within 10–14 business days. See our full Shipping & Delivery page for details.

Do you offer financing?

Yes! We offer flexible monthly payment options through Shop Pay Installments. Learn more on our Financing page.

Can I return or exchange an item?

We want you to love your purchase. If something isn't right, contact us within 30 days of delivery and we'll work with you to find the best solution.

Do you ship large furniture items?

Yes. Large items are shipped via freight carrier with curbside delivery. White glove delivery is available on select items — contact us to arrange.

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